Just read what others are saying about us! You can also view our purchase policies.

	I was referred to the Rock Hill location of Freemans Stereo by my Sales Person at Fort Mill Ford. I don't normally write these sorts of things but then again I don't normally receive service like I have at Freemans. I had gone to another ford dealer in the rock hill area to install a back up camera. After leaving my car there all day they told me they could not figure out how to integrate it in my existing Navigation system. I Called Chien at the Rock Hill location and his response was of course we can help you with that. Chien researched the problem, called support people and had someone on standby via cell phone to walk the technician through how to do it. He treated my time as being very valuable and made sure everything was in order before I ever brought in my vehicle. This was just the beginning. He also agreed to meet me at the store late one night because I had to work late to allow me to pick up my vehicle. I cannot say enough good things about both Chien and the service guys at Freemans. I was so impressed in addition to the back up camera I also had them install a Viper alarm system with remote car start and an iphone interface, a light bar with 4 HID fog lights, and an HID conversion kit for the headlights. I had actually already talked to an off road shop about doing the HID fog lights and headlight conversion kit but I cancelled after the service I had received at Freemans. I felt like I had to reward the service I had recieved. I cannot say enough good things about my experience at the Rock Hill Freemans location. If you are considering having any of their products installed. Call them before you decide. Ask for Chien, you will not be dissapointed. Greg

	I had the pleasure of working with Brian Rawlings at your Huntersville store. I purchased a 2006 Mercedes E350 of which I needed to install my XM radio. At first I went to Best Buy because I had used them in the past. They could not help me but recommended Freemans. It appeared that I was not going to be able to enjoy statellite radio again. Brian's diligent research has made my dream come true. Where did you find this employee? He has always been pleasant when I called and ready to help. He worked with me until the end. The funny thing is, the two of us have never met. He is awesome and is the epitome of wonderful customer service. I will recommend Freeman's because of him. Thank you. Kathy Y.

	We dropped off the Corolla this morning and picked it back up this afternoon. I wanted to let you know that we are unequivocally happy with the resolution. It is very obvious that Freemans employees are focused on making the customers happy. If and when we are in the market for anything in the personal/auto/home entertainment area, we will think of Freemans first. And we will certainly recommend your company to others. Please forward our appreciation to the South Blvd. store employees. Sincerely, Markus and Kristen

	This is to compliment Freeman's Stereo Video on your excellent customer service. My wife and I moved to the Cornelius area in 2006, having sold our condo in Naples, Florida along with all of the furniture, artwork, and audio/video systems at the purchaser's request. We were tired of the constant hurricane threats, and decided on the Charlotte area after a nationwide internet search, having no experience with the area. We rented for over a year before finding a house in Cornelius. Freeman's came to our attention due to your presence in Cornelius, and we first dealt with Kevin Balint, your audio/video manager at that location. We checked all price quotes for competitiveness, and the reputation of the company. With no experience with your company or the area, we were very concerned that having only one company supplying and installing our complete system, with seven TV's, receivers, DVD recorders, Blue Ray players, remote controls, etc. was a significant investment and concurrent risk if the installation or equipment didn't perform correctly. Your lead installer, Matt Elledge, did an excellent job, and has been back several times in the last two years to add additional equipment or help us relocate it as we bought furniture to house it. When Kevin left your firm, Chad Fagin replaced him seamlessly, and has been extremely attentive to our needs. We did in fact have problems with the three all-purpose remotes purchased for various rooms in that over time, they wouldn't charge correctly in their cradles and began to have performance problems. Chad had them replaced at no charge several times, only to have them eventually fail again. Two weeks ago, Chad replaced all of the remotes with a different brand, and Matt spent two days with us installing and programming them. They seem to work perfectly. This was done at no cost to us, and independently, the cost to replace these units would have been in the thousands of dollars. In speaking to Chad, there was never a question as to whether Freeman's would stand behind your original warranty, and we're very appreciative. We will not hesitate to recommend Freeman's Stereo Video to any of our acquaintances as a cost-competitive, efficient and trustworthy company who provides ongoing personal attention. Sincerely yours, J. Terry Broers

	Thank you so much for your thoughtful letter regarding my purchase at your Conelius store. My experience there was an excellent one and I have and will recommend your store to others – gladly! I thought the stores layout and design were very inviting and made me feel “at home”. Your staff was very friendly and easy to work with and quite knowledgeable. Again thank you for writing and caring to know about my visit there. I’ve enclosed a couple of my business cards in case I can ever be of help to you or your friends and family. Sincerely, Anne

	I have to admit, your staff including Travis the manager, did an excellent job on my 1969 Pontiac Firebird. We put in a hidden system using the original speaker space. He built a small case to be able to use 2 speakers in the 4” x 10” original speaker space. He put everything back in absolutely perfectly. I got it back in much more perfect shape than I dropped it off in. I did send him a thank you not which I hope he received. The job exceeded my expectations. Nothing but compliments to your staff. Lisa P.S. I do have other classics that may need similar work. I will be back.

	My wife and I enjoyed the professional level of service while selecting a DVD player. The positive experience was based primarily on the knowledgeable sales stag. Our questions were answered without any hesitation and we had confidence in what we were told…. For example, I understood why the mount could be matched, but not the DVD casing and I understood how and where it would be mounted and why. Others were quick to show the product and slow to answer or explain. Kindest Regards, Jason

	Thanks for your interest. My purchasing experience was very pleasant. We’re glad you’re in the area and I’ll help you spread the word. Wayne

	Thank you for your perfect repair…The unit arrived safely, and has worked perfectly upon installation. Carlos

	I would like to tell you that I love doing business with your store…I have made several purchases and I plan to do a lot more. Nick

	Yes! I like nothing better than telling my friends here in Cheraw that it was worth the drive to Charlotte. What a great buy, service and a great store to do business with. Paul

	I wanted to thank you for your help and persistence regarding my purchase of an am/fm cassette deck. I know this sale did not require the creativeness you offer to many of your customers. However, to my wife, it was important. The commitment to customer service hanging above your door is more than a sign. You went out of your way to insure I was satisfied with my purchase. I can assure you, I will highly recommend Freeman’s to anyone who need car audio. Thanks for you help, and best wishes for the future. Del

	The service was excellent. Explanation of operation was great. Look forward to doing business with your company in the future. Belinda

	We’re in a similar business, where technical questions must be answered and a customer made to feel comfortable with his buying decisions. I’m writing especially to compliment you on the sales and installation work. ….Everyone was friendly, courteous, efficient – Just the way I like my guys to be, and a real credit to you and your organization. It’s comforting to know there are still intelligent and competent people out there! Your continued success is assured with people like this! Brent

	I am very impressed with you operation and especially your talented employees! Many thanks for a job well done. Bill

	I am very pleased with the sound difference they made. Because of the way I was treated, I have highly recommended Freeman Car Stereo to several friends. Thanks for a job very well done. Sybil

	We went to your…store to have work done on a car we bought…. The service was so quick, pleasant and friendly that the next day I took my son’s car in to have a replacement radio put in his car. Again we had excellent service, polite salesmen and fast service. I will recommend any one to visit your stores. Thank you for the follow-up and concern of your work being done. Dorothy

	This was the first time I have ever been to one of your stores to have a stereo installed in one of my vehicles. I was greeted promptly as I walked in and was asked to be helped. I asked a few questions and in less than one hour, I drove out of the parking lot listening to my new stereo. The service was fast and the price was comparable with other dealers. ….I will definitely send others to your store should they need a stereo installed. Thank you for your letter, for it shows that you really care about the customers and their comments. Tyrone

	I would like to thank you and your staff for making my purchase a delightful one. After receiving your letter last week I felt a need to contact you personally. Being a service representative I know how important it is to treat your customers. I also know you’re only as good as the people who work for you. I’m writing this letter because the salesman…used good customer skills in my purchase. I hope this will only let him know he is doing a great job and he will only continue doing a great job. I am pleased in knowing my comments are valuable. Scott

	After making a decision to upgrade the stereo in my boat, I stopped by your store…. to review my options and alternatives. …. After asking lots of questions and gathering pertinent information, he made a recommendation that fit my needs based on how I use my boat. This is a much more pleasant approach than having someone simply pitch a bunch of stereo hardware. My confidence was high. …This team of three totally “took over” and transformed my deck boat into an open bow floating custom party barge! The work was clean, neat and done on time. I was totally impressed. These gentlemen are a true asset to your business. I know that much enjoyment will come from the system that was installed, but what I will remember the most is the way I was treated as a customer during the process. It was a treat. John